Privacy Policy
Last Updated: January 2025
At WhiteLabel Casino Solutions, we take your privacy seriously. This policy explains what data we collect, why we need it, and how we protect it. No legal jargon - just straight facts.
What Information We Collect
When you reach out for a consultation or request a demo, we collect:
- Contact details: name, email, phone number, company name
- Business information: your target markets, estimated budget, launch timeline
- Technical data: IP address, browser type, device info (standard website analytics)
- Communication records: emails, call notes, meeting transcripts
We don't collect payment card data on our website. All transactions go through certified payment processors with PCI DSS Level 1 compliance.
How We Use Your Data
Your information helps us:
- Provide accurate consultation based on your specific needs
- Send you relevant case studies and industry insights (only if you opt in)
- Improve our platform based on user feedback
- Comply with licensing and KYC requirements for onboarding
We never sell your data to third parties. Period.
Data Storage and Security
Your information is stored on secure servers with bank-level encryption (AES-256). We use:
- Multi-factor authentication for all team access
- Regular security audits by independent firms
- Automated backup systems with 30-day retention
- GDPR-compliant data centers in the EU
Access is restricted to authorized personnel only. Our team signs NDAs and undergoes background checks.
Cookies and Tracking
We use essential cookies to keep the site functional and analytics cookies (Google Analytics) to understand visitor behavior. You can disable non-essential cookies in your browser settings without breaking the site experience.
No invasive tracking. No retargeting pixels that follow you across the internet.
Your Rights
Under GDPR and similar regulations, you can:
- Access: request a copy of all data we hold about you
- Correct: update inaccurate information
- Delete: ask us to remove your data (with some legal exceptions)
- Object: opt out of marketing communications anytime
- Export: get your data in a portable format
To exercise these rights, email us at [email protected]. We respond within 48 hours.
Data Retention
We keep your information for:
- Active clients: duration of partnership + 7 years (regulatory requirement)
- Prospects: 24 months after last contact (unless you opt out)
- Analytics data: aggregated and anonymized after 14 months
Third-Party Services
We work with vetted partners for:
- Email delivery (Mailgun)
- CRM system (HubSpot)
- Website analytics (Google Analytics)
- Payment processing (Stripe, Skrill)
All partners are GDPR-compliant with signed data processing agreements.
Changes to This Policy
We update this policy as regulations evolve or our practices change. Major updates will be emailed to active contacts. Check the "Last Updated" date at the top for recent changes.
Questions?
Reach out to our Data Protection Officer at [email protected] or call +44 20 1234 5678.
We're here to help, not hide behind legal walls.
Privacy Policy
Last Updated: January 2025
At WhiteLabel Casino Solutions, we take your privacy seriously. This policy explains what data we collect, why we need it, and how we protect it. No legal jargon - just straight facts.
What Information We Collect
When you reach out for a consultation or request a demo, we collect:
We don't collect payment card data on our website. All transactions go through certified payment processors with PCI DSS Level 1 compliance.
How We Use Your Data
Your information helps us:
We never sell your data to third parties. Period.
Data Storage and Security
Your information is stored on secure servers with bank-level encryption (AES-256). We use:
Access is restricted to authorized personnel only. Our team signs NDAs and undergoes background checks.
Cookies and Tracking
We use essential cookies to keep the site functional and analytics cookies (Google Analytics) to understand visitor behavior. You can disable non-essential cookies in your browser settings without breaking the site experience.
No invasive tracking. No retargeting pixels that follow you across the internet.
Your Rights
Under GDPR and similar regulations, you can:
To exercise these rights, email us at [email protected]. We respond within 48 hours.
Data Retention
We keep your information for:
Third-Party Services
We work with vetted partners for:
All partners are GDPR-compliant with signed data processing agreements.
Changes to This Policy
We update this policy as regulations evolve or our practices change. Major updates will be emailed to active contacts. Check the "Last Updated" date at the top for recent changes.
Questions?
Reach out to our Data Protection Officer at [email protected] or call +44 20 1234 5678.
We're here to help, not hide behind legal walls.